And it's not related to this Hannah, who appears to be selling some "candy":
Dear Disney Marketing Team,
Please fire the jackass who came up with idea immediately.
So Shanaynay's ONLY JOB is to take money from the customer and give change. She's not taking any orders or doing anything else. When I round the corner of the building, she's casually leaning out the window, arms crossed on the sill.
I actually have paper money today so I hand her $7.00 for my $6.50 meal. Shananay counts my money TWICE (it's a $5 and two $1's - sheesh!) punches it up on the screen and scoops two quarters out of her till and pulls the receipt off the printer.
Remember, Shanaynay has no other responsibilities except to take money and make change. Nobody is talking in her ear about no ketchup and extra pickles. Just. Make. Change. and hand it to the customer.
Like a good customer, I'm ready and my palm is out flat waiting to receive my two quarters and small receipt. Shanaynay FUMBLES one of my quarters and it falls straight to the ground. She then looks at me like it's MY FAULT she can't place two quarters in my flat hand.
Instead of raising my blood pressure over this huge act of incompetency, I just looked at her and said, "I guess it's your quarter now."
I know your chosen career path was probably not fast food. I understand it's not a glamorous job. I bet you're not getting rich there either. But PLEASE! You have a job! Take some pride in it and yourself and COMPLETE THE DAMN PASS!!! Or at least offer me a quarter out of your till!
I know that this comes as a great shock and this is probably the last thing that you need to deal with. There are several things that I have carried on my shoulders for quite some time and I would like for you to hear me out. I can completely understand if you do not want to waste your time at all. A small portion of your time just to listen would be greatly appreciated. Honestly, I know that you most assuredly would rather me fall of the face of the Earth forever and I have accepted this. I will completely honor the decision you make and if unfavorable, this will be the last that you will hear from me again. Correspondence through e-mail is fine but what needs to be said should be face to face.